We will post information about vulnerabilities on our website, including an overview of the vulnerabilities, the potential harm caused if the vulnerabilities are exploited, and measures to reduce the risk of the vulnerabilities being exploited. We will provide information about security patches that resolve the vulnerabilities or security risk mitigation measures within three months at the latest.
When we identify vulnerabilities related to our products, we will collaborate with the Information-technology Promotion Agency (IPA) or the Japan Computer Emergency Response Team Coordination Center (JPCERT/CC) to conduct cooperative vulnerability disclosure. If it becomes necessary to issue a CVE/CWE number, we will issue a CVE/CWE number via JPCERT/CC, and after coordinating the publication date with the reporter and other related parties, we will publish the security advisory on our website. Once a CVE number/CWE number is issued, the information will be provided to CERTs in each country outside of Japan via JPCERT.
In addition, we will report the vulnerability to JPCERT/CC and overseas CERTs as necessary at the same time as the disclosure. Based on the Information Security Early Warning Partnership Guidelines, in principle, we will not disclose information about vulnerabilities before disclosure to third parties other than the reporter, the coordinating organization, and the product developer.
If you would like to apply a security patch that resolves the vulnerability, please contact your nearest our company branch office or service center. For our company products that have a maintenance contract for product security, security patches will be applied according to the plan.
If a customer requests a policy, we will provide this policy as a policy document.
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Information Security Early Warning Partnership Guidelines (issued by IPA)