Our award-winning servicing solutions span the entire world so you can access the support you need wherever and whenever you need it.
With storage facilities located in Japan, the Netherlands, Singapore, Beijing and Brazil, the parts you require are never far away. (map)
We offer a same-day-shipment service, with extended cut-off times, to ensure your system’s downtime is as short as possible.
Our team of dedicated full-time specialists is on-hand and ready to help with tailored support for you and your business.
Using insights from big data, we can help you predict and prevent issues before they occur to help maximize your system’s up-time.
At our headquarters in Japan, we deliver a range of bespoke training and education programs to help you get the most out of our systems over the long-term.
Choose from a range of programs designed to help your team work smarter with our solutions – from initial apps training to sessions created for biomedical engineers.
You’ll be trained by leading engineers and technicians to use every feature of your system, including its software and applications.
Our workshop and lecture spaces include all the equipment you need to optimize your learning and interact with our products.
In line with Canon Medical’s three Rs of refurbishment, we restore and sell our used systems to meet the standards laid down by the International Electrotechnical Commission’s (IEC) Good Refurbishment Practices for Medical Imaging Equipment.
We make our old systems new with the latest features.
If we can utilize certain parts again, we will.
We never waste materials that can be repurposed.
Selection | We only ever restore and refurbish equipment that’s been well maintained and has a consistently documented service history. |
Collection | Upon receipt, we disassemble used equipment and transport it to our 3R Center where we clean and sterilize it with ozone gas. |
Restoration | We repaint the housing, replace its mattress, confirm rating and warning plates, and remove all personal information from the equipment. |
Inspection | This includes a safety inspection, confirmation of voltage, an operation test, image quality confirmation, and a comprehensive assessment. |
Installation | We then package, transport and install refurbished equipment with the same attention to detail that goes into installing our new systems. |
© CANON MEDICAL SYSTEMS CORPORATION
© CANON MEDICAL SYSTEMS CORPORATION
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