Product Security Inquiries

Please contact us here for inquiries regarding product security.
For other inquiries, please contact us here.

Please note the following before contacting us.
  • The information you provide will be used when our company or group companies respond to you or provide you with information.
  • You may request the disclosure, correction, or deletion of your personal information.
    If your request is based on the Personal Information Protection Act, we will respond in writing and charge you a fee.
    Please contact us via the contact details below.
  • If you would like to see our general policy regarding the handling of your personal information, please see our Canon Medical Systems Corporation's Privacy Policy.
  • If you are using a free email address or a mobile phone email address, and have set up "domain-specific reception settings" or "rejection of emails from PCs" to prevent spam, you may not be able to receive emails.
In order to receive emails, you will need to make new settings to receive emails from the following domain*, so we ask for your cooperation.
*A domain is the part of an email address that follows the @ symbol.

▼The domain for which you will need to make new settings to receive emails :
@medical.canon

[Contact Information]
We have regional offices and sales offices in charge of each region, so please check the contact information for the branch office or sales office in your facility's location under［Domestic Network］before contacting us.

Web Inquiry
Please proceed to the input form from this page.

Input form is here
(Link to the global site)
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