We are developing programs for our staff that combine four types of care—self-care, care provided by managers, care provided by industrial health staff, and care provided by external organizations—with mental well-being. We are also developing support mechanisms, including return-to-work programs, and training to improve the skills of human resources and health support personnel in areas such as mental health.
Canon Medical Systems' stress check participation rate has maintained a high level, reaching 97% in 2024. For individuals with high levels of stress, we offer personalized support, including health consultations and interviews with industrial physicians. Additionally, we distribute a ‘health report’ that shows the health status of each division based on group analysis, and we hold meetings with individual staff members in their workplaces. We are also focused on providing mental health training for managers, enabling them to offer additional support to their teams within the workplace.
We conduct stress checks and follow-up for Japanese employees assigned overseas, just as we do in Japan, and work with local human resources personnel to implement mental health measures.
Canon Medical Systems USA, Inc. implements the following measures to address the mental health of its employees.
1) Prevention methods:
Mental health support is provided through Lyra, an Employee Assistance Program (EAP) provider. Lyra offers online resources, coaching, and therapy sessions. Webinars are held twice a year on mental health topics.
2) Dealing with people with mental health issues:
EPA providers offer specific resources to help managers identify potential mental health issues and direct employees to the appropriate resources, such as Lyra or HR business partners. Targeted emails are sent to managers, reminding them of these resources, and also provide recorded webinars that explain the details of available support.
3) Return to work after mental health problems:
Return to work after mental health-related leave is discussed individually with the legal and HR business partners and managers.
Canon Medical Systems ANZ Pty Ltd. is engaged in various initiatives to support the mental and physical health of its employees.
We currently have two trained Mental Health First Aiders on staff, ready to provide the necessary support. Counseling support and a well-being platform are also provided under its Employee Assistance Program (EAP) for all employees in the Australia and New Zealand region. This service is offered as standard to all employees, both new and existing.
Its EAP provider, TELUS Health, is a comprehensive well-being solution designed to help employees improve their mental and physical health and productivity at work, school, and home. TELUS Health provides 24/7 confidential support through employees’ journey to better well-being via mobile apps or the web.
Additionally, we have an injury management and rehabilitation provider to assist with physical and psychological rehabilitation in the event of an employee injury or illness.